Growth in Hosted Telephony
Following on from our implementation of our hosted telephony Logixal has grow to accompany hundreds of extensions. This is due to the continued success of our state of the art system. For example, one customer, a law firm, needed a robust a reliable service with conference calling and hot desking all of which was supplied by Logixal. Logixal is proud to announce this system has ensured maximum uptime keeping this law firm and all our other customers on the move. With state of the art telephony devices using a hosted system we have ensured quality has remained high and availability has remained constant. The management portal has been utilised and customised for the customers needs and productivity has never been better.
Due to this success in hosted telephony Logixal has realised its great potential and is proud to announce the taking on more clients in various industries. These customers needed again a simple and robust solution with all the management features but no need for hot desking. As such the system was configured before the install with all the phones set up, configured and posted on the same day. One customer was in the process of moving to a new building and as such had no phones set up. Due to this the customer needed a way to receive calls. Thankfully this system allows us to redirect calls to any phone number we choose allowing the number to receive the calls that would be received on mobile phones within the company so we directed the direct lines onto their mobile devices allow for productivity to be maintained. During installation phones were quickly and efficiently distributed to work stations allowing for the users to make outbound calls on their new devices. A key point emphasised by these users is the online self care portal. They wanted to be able to make sure their employees were maintaining productive and not wasting any time. The self car portal allows for just that making sure that quotas can be set and maintained and any services such as call forwarding can be turned on quickly when they need without having to go through us who manage their system.
This is an example of the portal you will see, it is very customer friendly and gives you all the details you may need for running your business. Features can be added or taken away on request.
Logixal is ecstatic with how well this system has performed and customers have reported nothing but satisfaction with the quality and performance promised and delivered by Logixal. We hope to continue to grow in hosted telephony for the foreseeable future