News and Logixal in the press
Logixal Wins Service Team of the Year at the PrintIT Awards 2025
A Night to Remember
On December 2nd, the Royal Lancaster Hotel in London transformed into the beating heart of the print and IT services industry. The venue, renowned for its elegance and grandeur, played host to the PrintIT Awards 2025, an event that celebrates innovation, service excellence, and teamwork across the sector. Nearly 500 industry leaders, innovators, and decision-makers gathered under one roof to honor the companies and individuals shaping the future of technology-driven services.Â
For Logixal, this evening was more than just an event; it was a defining moment. As the night unfolded, we were honored with the prestigious title of Service Team of the Year (Turnover £5m+), a category reserved for resellers operating at scale and delivering exceptional service standards. Winning this award was about validation. It affirmed that our relentless focus on customer care, technical excellence, and innovation truly sets us apart in an industry where expectations are sky-high. This victory represents the culmination of a year filled with hard work, late nights and unwavering dedication from every member of our team.
The Service Team of the Year award is one of the most coveted honors in the industry. It recognises teams that go above and beyond to deliver, install and maintain IT and print infrastructures to the highest standards. For Logixal, competing in the £5m+ turnover category meant going head-to-head with some of the biggest names in the business, companies with revenues ten times our size. That makes this achievement even more significant. It proves that excellence isn’t about scale; it’s about the ability to consistently deliver results.
This win is more than a trophy on a shelf. It’s a message to our clients, partners and team members that we are leading the way in service innovation. It strengthens trust, reinforces our reputation, and fuels our ambition to keep raising the bar. For our customers, it means working with a team recognised for reliability and performance. For our employees, it’s a source of pride and motivation. And for the industry, it’s a reminder that Logixal is here to set new standards.
The Heartbeat of Logixal: Our Service Team
Behind this award is a team of 13 dedicated professionals who embody versatility, expertise, and passion. Led by Paul, our CTO, and supported by Martin, a Xerox veteran with 40 years of customer service experience, the team includes print engineers, IT specialists, project leads, and support experts. Together, they form a cohesive unit that operates seamlessly across the UKÂ and into Europe.
What makes this team exceptional is its ability to adapt and deliver under any circumstances. Every member is cross-trained across multiple disciplines, equipped with AI tools, and empowered to handle any install, ticket, or emergency. Whether it’s deploying complex IT solutions, managing print tickets, or installing print fleets at scale, this team approaches every challenge with precision and professionalism. They don’t just solve problems, they anticipate them, ensuring clients experience minimal disruption and maximum efficiency.
This Wasn’t All: Two Highly Commended Awards
Our success at the PrintIT Awards didn’t stop with one win. We were also Highly Commended in two additional categories, showcasing the depth of our commitment to both our people and our culture. First, we earned recognition for Employee Experience, a testament to the environment we’ve built for our team. From above-industry pay packages to special team events and a strong focus on internal promotions, we’ve created a workplace where people feel valued, supported, and motivated to grow. This recognition reinforces our belief that happy employees deliver exceptional results and that culture is the foundation of service excellence.
The second commendation was for Outstanding Team Member of the Year, awarded to Dara Salomon. Dara’s contributions have been nothing short of extraordinary. From managing ISO re-accreditations with zero non-conformities to overseeing backend systems, projects, and bids, Dara has played a pivotal role in driving operational success. Her ability to balance compliance, efficiency, and innovation makes her an invaluable part of our team. These commendations highlight that while awards celebrate outcomes, they also shine a light on the people and practices that make those outcomes possible.
The reason we won the service team award is because of our people. Since everyone enjoys the job and everyone are genuine friends, it allows the job to work so, so, so well. As the only Platinum Investor In People company in the MPS industry in the UK, we take pride in our people.Â
Looking Ahead
Winning Service Team of the Year isn’t the finish line, it’s a launchpad. It means our clients can trust us to deliver world-class service, our partners can rely on us for excellence, and our team can continue pushing boundaries. For us, this recognition is fuel to keep innovating, improving and exceeding expectations. We’re committed to maintaining the highest standards, embracing new technologies, and expanding our capabilities to meet the evolving needs of businesses across the UK and Europe.
If you’re looking for a partner who combines technical expertise with a customer-first mindset, look no further. Explore our services:
